Privacy Policy

1. Who We Are

Rogoha (“we,” “us,” or “our”) is a digital marketing and AI image generation studio based in Chicago, Illinois, operating at rogoha.com. We provide Search Engine Optimization (SEO), Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), and AI image generation services to businesses nationwide.

For the purposes of applicable privacy law, Rogoha is the data controller responsible for personal information collected through this website and in the course of our services. Our designated privacy contact is reachable at deric@rogoha.com.

2. Information We Collect

We collect personal information in the following ways:

Information you provide directly:

• Contact form submissions: Your name, email address, phone number (if provided), and any message or project details you share through our contact or image studio forms.
• Email correspondence: When you email us directly, we retain the contents and metadata of that communication.
• Client onboarding: When you engage our services, we collect business name, billing address, payment information (processed by third-party payment processors), website URLs, brand guidelines, and other materials necessary to perform our work.
• Uploaded files: Images, logos, brand materials, and briefs submitted through our AI Image Studio form or via email.

Information collected automatically:

• Usage data: Pages visited, time spent on pages, links clicked, and navigation paths on rogoha.com.
• Device and browser data: IP address, browser type and version, operating system, screen resolution, and referring URL.
• Cookies and tracking technologies: As described in Section 4 below.

We do not knowingly collect sensitive personal information such as government identification numbers, health data, or financial account numbers beyond what is necessary for billing purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service delivery: To perform the SEO, AEO, GEO, and AI image generation services you have engaged.
• Communication: To respond to your inquiries, send service updates, deliver monthly reports, and schedule strategy calls.
• Billing and payments: To process invoices and manage payment records in accordance with our agreement.
• Website improvement: To understand how visitors use rogoha.com, identify technical issues, and improve user experience.
• Legal compliance: To meet our obligations under applicable law and protect our rights.
• Security: To detect and prevent fraud, unauthorized access, and other malicious activity.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects. We do not send unsolicited marketing emails.

4. Cookies & Tracking Technologies

Rogoha’s website uses cookies and similar tracking technologies to operate properly and understand visitor behavior. A cookie is a small text file stored on your device by your browser.

Types of cookies we use:

• Essential cookies: Required for the website to function. These enable core features such as page navigation and form submission.
• Analytics cookies: We may use tools such as Google Analytics to collect aggregated, anonymized data about how visitors interact with our site.
• Functionality cookies: These remember your preferences to improve your experience on return visits.

Most browsers allow you to control cookies through their settings. Blocking essential cookies may impair your ability to use some features of rogoha.com.

We do not use advertising or retargeting cookies. We do not participate in cookie-based ad networks or sell browsing data to advertisers.

5. Sharing Your Information

Rogoha does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who help operate our business — such as payment processors, cloud storage providers, and email delivery platforms. These providers access your information only as necessary to perform their services on our behalf.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to protect the safety of any person or prevent fraud.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred to the acquiring entity with prior notice.

In all cases, we share only the minimum information necessary for the specific purpose.

6. Third-Party Services

In delivering our services, we use certain third-party tools and platforms, which may include:

• Payment processing: Payment information is processed by a third-party payment processor. We do not store credit card numbers or full payment credentials on our systems.
• Analytics: We may use Google Analytics or similar tools. Google’s privacy practices are governed by Google’s Privacy Policy.
• AI generation tools: To create AI-generated images for clients, we use AI model providers. Client-submitted briefs and reference images may be processed by these tools.
• Cloud storage: Client files and deliverables are stored using encrypted cloud storage services.

We are not responsible for the privacy practices of third-party websites linked from our site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected:

• Client records: Retained for a minimum of seven years following the conclusion of an engagement, in compliance with Illinois and federal record-keeping requirements.
• Contact form submissions: Retained for up to 24 months if they did not result in an engagement, then deleted.
• Uploaded files: Deleted within 90 days of project completion unless the client requests otherwise.
• Analytics data: Aggregated, anonymized analytics data may be retained indefinitely as it does not identify individuals.

You may request deletion of your personal information at any time by contacting deric@rogoha.com. We will respond within 30 days, subject to any legal obligations that require us to retain certain records.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information. We honor these rights regardless of where you are located:

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Ask us to correct inaccurate or incomplete information.
• Right to deletion: Request that we delete your personal information, subject to legal retention requirements.
• Right to restriction: Ask us to limit how we process your information in certain circumstances.
• Right to data portability: Request your personal information in a structured, machine-readable format.
• Right to object: Object to processing of your personal information for certain purposes, including direct marketing.
• Right to withdraw consent: Where we process data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, contact us at deric@rogoha.com. We will respond within 30 calendar days. California (CCPA) and European (GDPR) rights are honored regardless of residency.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

• Encrypted connections (HTTPS/TLS) for all data transmitted to and from our website.
• Encrypted cloud storage for client files and business records.
• Access controls that limit who within our organization can view sensitive client information.
• Regular security reviews of our systems and third-party service providers.

No method of transmission over the internet is completely secure. In the event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable law.

10. Children’s Privacy

Rogoha’s website and services are intended for adults and businesses. We do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and believe your child has submitted personal information to us without your consent, please contact us at deric@rogoha.com and we will promptly delete that information.

11. International Data Transfers

Rogoha is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

By using our website or engaging our services, you acknowledge and consent to this transfer. Where required by applicable law, we implement appropriate safeguards for cross-border transfers of personal data, including standard contractual clauses where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last Updated” date at the top of this page and, for active clients, notify you by email with reasonable advance notice.

Your continued use of rogoha.com or our services after any changes take effect constitutes your acceptance of the updated Privacy Policy.